FAQ
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What is inza?
inza is a comprehensive marketing agency and web hosting platform that offers a range of services to help individuals and businesses establish and maintain their online presence. From domain registration to website tools and server hosting, inza provides everything you need to get your website or application up and running smoothly.
What services does inza offer?
inza offers a variety of services including marketing, advertising, social media management, domain registration, website hosting, email hosting, SSL certificates, website design, and server hosting solutions. Whether you’re a small business looking to launch your first website or a large enterprise in need of robust hosting infrastructure, inza has you covered.
How does inza ensure reliability and uptime?
inza employs state-of-the-art infrastructure and technologies to ensure maximum reliability and uptime for your website. Our servers are housed in secure data centers with redundant power supplies and network connections to minimize downtime. Additionally, we monitor our systems 24/7 and employ proactive measures to prevent and mitigate any potential issues.
Can I transfer my existing domain to inza?
Yes, you can transfer your existing domain to inza easily. Simply initiate a domain transfer request through your inza account, and our team will guide you through the process step by step. Once the transfer is complete, you’ll be able to manage your domain alongside your other inza services.
What payment methods does inza accept?
inza accepts a variety of payment methods including Credit/Debit cards, Valu, Aman, Souhoola, Contact, Vodafone cash, Instapay and bank transfers. You can choose the payment method that is most convenient for you during the checkout process when purchasing hosting plans or other services.
Does inza offer website design and ecommerce?
Yes, inza provides intuitive website and e-commerce tools that allow you to create professional-looking websites without any coding knowledge. Our drag-and-drop interface makes it easy to customize your site’s layout, add content, and choose from a variety of templates to suit your needs.
What kind of support does inza offer?
inza offers comprehensive support to help you with any issues or questions you may have. Our support team is available 24/7 via live chat, email, and phone to assist you with technical issues, account management, billing inquiries, and more. We strive to provide timely and helpful assistance to ensure your experience with inza is smooth and hassle-free.
How does inza ensure security for my website?
Security is a top priority at inza, and we take numerous measures to protect your website and data from threats. This includes regular security audits, firewalls, DDoS protection, SSL certificates for encrypted communication, and automatic backups to safeguard your content in case of unforeseen events.
Can I upgrade my hosting plan as my website grows?
Yes, you can easily upgrade your hosting plan with inza as your website traffic and resource needs increase. Simply log in to your inza account and choose the desired upgrade option. Our flexible hosting plans allow you to scale your resources seamlessly without any downtime or disruption to your website.
Is there a money-back guarantee with inza?
Yes, inza offers a money-back guarantee on hosting plans purchased directly from us. If you’re not satisfied with our services for any reason, you can request a full refund within the specified refund period, typically 14 days from the date of purchase. Please refer to our terms of service for more information on our refund policy.
Domains
What is a Domain name?
A domain name is the web address or URL used to access your website. To get a domain name you need to go through a short domain registration process with a domain provider.
What is a Domain transfer?
Domain transfers refer to moving your domain name from your existing domain registration provider to another provider, allowing you to buy a domain 60 days or more have passed since domain registration.
What is included in a Domain Registration?
Domain providers or registrars offer different bundles of features with domain registration. Typically, a domain registration usually includes a domain name, DNS hosting services and domain transfer services.
Is the process for Domain Registration the same for .EG and .masr domains?
Domain registration for local domains in Egypt has a slightly different process to .com and other international domains. These local domain names require that you present certain legal paperwork such as your organization’s commercial register and personal details after buying a domain.